FAQS

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General Questions

What services does Kensly Classics offer?

We offer branding, logo design, website design, packaging design, poster design, and digital marketing. We help businesses look professional and grow.

How long have you been in business?

We have been offering professional design services since 2020.

How do I start a project with you?

You can contact us through our website, WhatsApp, or email. Tell us what you need, and we will guide you through the next steps.

Do you work with small businesses?

Yes. We work with small, medium, and large businesses across Kenya.

Branding & Logo Design

How long does it take to design a logo?

Most logo designs take 2–4 working hours depending on the style and number of concepts needed.

How many logo concepts do I get?

We give multiple clean and unique concepts so you can choose the best one for your brand.

Will I get my logo in different file formats?

Yes. We give all important formats, including PNG, JPG, PDF, 2D, 3D and vector files.

Website Design

How long does a website project take?

A standard website takes 5–10 days, depending on the size and features.

Do you offer website updates and support?

Yes. We offer ongoing support, updates, and website maintenance after the project at a small fee.

Will my website be mobile-friendly?

Yes. All our websites are responsive, meaning they work well on phones, tablets, and computers.

Do you help with domain and hosting?

Yes. We help you choose the best hosting and domain for your website.

Design Work & Process

How do revisions work?

We allow revisions to make sure you are fully happy with the final design.

Can you redesign an old logo or website?

Yes. We can refresh or fully redesign your brand to make it look modern and professional.

Do you handle urgent projects?

Yes. We can work on urgent orders depending on availability.

Payments & Pricing

How much do your services cost?

Our prices depend on the project. We give a free quote after understanding the work needed.

What payment methods do you accept?

We accept M-Pesa, bank transfer, and other secure payment options.

Do I need to pay a deposit?

Yes. A deposit is required before we start any project, and the balance is paid after completion.

Delivery & Final Files

How will I receive my final files?

We deliver all files through email or WhatsApp in high-quality formats.

Do you keep my files?

Yes. We keep your files for future updates or changes when needed.

Can I use the designs anywhere I want?

Yes. Once the project is done, you get full rights to use your final designs.

For any Question or Enquiry

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